Content Policies (CMAP, CAP and CRP)

This page contains three policies that govern the content of the iLearn portal: the Content Contribution, Moderation and Approval Policy (CMAP), the Content Archival Policy (CAP) and the Content Review Policy (CRP).

• Content Contribution, Moderation and Approval Policy (CMAP)
• Content Archival Policy (CAP)
• Content Review Policy (CRP)

1. Content Contribution, Moderation and Approval Policy (CMAP)

1.1 Roles

1.2 Workflow

1. The contributor sends the content, with its source and date, to the moderator.
2. The moderator checks it against the content standards below and returns it for correction if needed.
3. The approving authority approves it, and the approval is recorded.
4. The publisher places it on the portal and checks that it displays correctly.
5. Urgent notices (for example a change in a deadline) follow the same steps but may be approved by telephone or e-mail and recorded afterwards.

1.3 Content standards

• Information must be correct, complete and dated, and must show who is responsible for it.
• Language must be plain, free of spelling and grammar errors, and available in Hindi for the main information pages.
• Images need a text alternative, pages need clear headings, links need meaningful text, and documents must show their format and size.
• Content must not infringe copyright; the source of material from other organisations must be named, and permission must be held where needed.
• Personal information about learners or staff must not be published.
• Names and designations of officials must be current.

2. Content Archival Policy (CAP)

2.1 What is archived or removed

• Notices and announcements whose validity period has ended.
• Information about academic sessions that have closed.
• Documents that have been replaced by a newer version.
• Pages that are no longer correct and cannot be updated.

2.2 How it is done

1. Every notice shows a title, a date and a validity period when it is published.
2. At the end of its validity, the notice is taken off the active pages by the publisher.
3. Replaced guidelines and manuals are kept, with the version and date, for as long as the Ministry requires, and are not shown as current.
4. Content with no continuing value is deleted after approval, and the removal is recorded.
5. Archived material is not changed, and a request to see it can be sent to support@ilearn.gov.in.

3. Content Review Policy (CRP)

The date of the last review is shown at the bottom of each page as "Last reviewed and updated on". The date is changed only when the content has actually been reviewed.